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The pension fund challenge – how and when to invest in your future?

As retirement approaches, most people will be preparing to draw their state pension, or to benefit from a company-financed or individual pension fund...

Publications

Faculty & Research

The Utilitarian Service Industry – putting the customer first, not on hold

Waiting on the end of a telephone line accompanied by the appropriate muzak is as frustrating for customers as it is risky for the service provider hoping to gain their satisfaction...

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Transshipment – where there is a green will, there is a profitable way

Green principles are now prevalent at all levels of doing business, not just to make companies appear more attractive from an external marketing perspective but also in a conscious effort to reduce greenhouse gas emissions and, ideally, costs at the same time...

Publications