Waiting on the end of a telephone line accompanied by the appropriate muzak is as frustrating for customers as it is risky for the service provider hoping to gain their satisfaction...
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Green principles are now prevalent at all levels of doing business, not just to make companies appear more attractive from an external marketing perspective but also in a conscious effort to reduce greenhouse gas emissions and, ideally, costs at the same time...
The globalisation of business and the resultant opening of trade borders has had so many positive repercussions the list is probably endless...
